Temporary Program Supervisor (Job #: 076-092624-999)

Summary of Roles & Responsibilities:
• This position involves providing oversight to all aspects of day-to-day operations within designated support programs and locations that offer 24/7 assisted-living services
• High engagement in system and community tables to promote positive change for people and families
• Foster creative and exceptional teams to ensure excellent experiences for all children, youth, adults and families connected to the organization
• Lead, coach and provide direction to specialized direct-care staff in accordance with policies, procedures and needs of each location with the intention to affect continuous employee development, improvement on standards of practice, and system change
• Support the team culture and dynamics by establishing performance measures and holding others accountable when necessary through one-on-one support meetings, regular interactions through a variety of shifts, and regular presence in the environment
• Plan and organize staffing needs and shift coverage using system resources, approved scheduling principles, and authorizing overtime when necessary, all in accordance with applicable policies and collective agreements
• Identify recruitment needs and participate in the start-to-finish onboarding process
• Work collaboratively with the Director and Manager to assess program effectiveness for long-term impact on the quality of life for people with specialized needs
• Manage the sustainability of the location within the confines of the budget, approving costs and expenditures in accordance with policy and procedures
• Provide regular updates to Manager and Director and feedback on the daily operations under supervision
• Work successfully with diverse groups and demonstrate commitment to principles of equity, diversity, inclusion, and justice

Qualifications:
• Completion of post-secondary education in Community, and/or Social Services (e.g., CYC, SSW)
• Minimum three (3) years of experience in the children and youth mental health services field & experience in a supervisory position in a unionized environment is preferred
• Reliable with a demonstrated commitment to being a dependable member of a team
• Understanding of support requirements specific to the roles and responsibilities of the job
• Proficiency in both verbal and written communication
• Strong leadership, mentorship, advocacy, organization, communication, and problem-solving skills, in addition to attention to detail
• Ability to work collaboratively with the team, and independently as necessary
• Capacity to establish, implement, and maintain professional, and personal boundaries
• Multilingualism is considered an asset
 

Requirements:
• Valid Class G (full) Driver’s License with a 3-year Uncertified Driver Record
• Satisfactory Police Vulnerable Sector Check with Humana listed as the employer
• Physical Health assessment: verification of up-to-date immunizations, COVID vaccination status (2 doses), and ability to meet the physical requirements of the position
• Current Standard First Aid & CPR (mandatory), Level C with AED training preferred

Location: London, Chatham, and Parkhill, ON

Please be advised: A Class G (full) Driver’s Licence and access to a reliable vehicle are mandatory for this position.