Student Customer Service Representative

Ricco Foods

Business Location:
Strathroy, Ontario

Position type:
Full Time

Category:
Customer Services

Work Place Location:
In Person

Hours:
Schedule: 8-hour Day shift, some weekend work as required, 8-12 Saturday, Sunday 2-6, Mon-Fri 8 hours varying start times depending on staff vacations

Job Description

We are looking for a detail-oriented and highly driven individual with a passion for working within the fast-paced Food Distribution Company. Ricco Foods prides itself in our ability to facilitate a strong work environment with the potential for growth, valuable work experience and a vibrant and friendly work culture.

As a vital part of the customer support team, you will be responsible for Order Entry, light accounting, answering emails and calls from our customer base across Ontario. Additionally, you will collaborate with all other departments in the company to ensure that any issues are handled with the utmost quality and efficiency.

Job Description:

Providing unparalleled customer service excellence
Creating orders for customers' requests
Assisting individuals inquiring about becoming a customer
Handling customer complaints
Explaining billing information to customers
Directing customers inquiries to the correct departments
Work in an office environment with professionalism
Light Accounting Tasks
Perform other duties as requested, directed or assigned
Good computer skills

Education

Not Applicable

Compensation and Benefits

$19/hr.

How to Apply

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If you need assistance with resume writing or access to computers/internet, please connect with our Community Employment Choices (CEC) office, at 16 B Second Street, in Strathroy, or by phone at 1-888-478-2111 ext. 200. These services are free as CEC is an Employment Ontario Service Provider, a non-profit agency providing free service to job seekers and local employers through Employment Ontario provincially funded programs. Offering employment and training programs in our community since 1994, CEC's mission is to support businesses and job seekers in meeting the labour market needs of Middlesex County with: job training information, career planning, job search support, job placement opportunities and incentives, as well as referrals to community resources.

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