Kennel Receptionist

Tail Waggin' Dog Ranch

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Business Location:
Muncey, Ontario

Position type:
Part Time

Category:
Office / Administration Support

Work Place Location:
In Person

Hours:
Permanent Part Time Leading to Full Time 25- 30 hours per week

Job Description

Position Overview

Tail Wagging Dog Ranch is looking for a friendly, organized, and animal-loving Kennel Receptionist to join our team. This role is the first point of contact for our clients and plays a key part in ensuring smooth daily operations while providing excellent care and service for both pets and their owners.

Key Responsibilities

Greet clients and their dogs in a warm, professional manner
Manage bookings, appointments, and check-ins/check-outs
Answer phone calls, emails, and customer inquiries
Maintain accurate client and pet records
Process payments and handle cash/POS transactions
Communicating important information between staff and pet owners
Monitor lobby and front desk cleanliness and organization
Assist kennel staff when needed (light cleaning, handling dogs occasionally)
Experience with social media and posting/updating photos daily to different platforms

Working Conditions

Fast-paced, active environment with frequent interruptions
Exposure to barking dogs, cleaning products, and pet-related messes
Must be able to stand for extended periods and occasionally lift to 40 lbs.
Flexible availability, including weekends and holidays

Education

Not Applicable

Experience Required

Qualifications

Previous customer service experience required
Experience working with dogs or animals is a strong asset
Strong communication and organizational skills
Ability to multitask in a fast-paced environment
Comfortable handling dogs of various sizes and temperaments
Basic computer and scheduling software skills
Reliable, punctual, and team-oriented

Compensation and Benefits

What We Offer

Supportive and positive team environment
Opportunity to work with dogs every day
On-the-job training
Competitive hourly wage (based on experience) $18 - $19/hour

How to Apply

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If you need assistance with resume writing or access to computers/internet, please connect with our Community Employment Choices (CEC) office, at 16 B Second Street, in Strathroy, or by phone at 1-888-478-2111 ext. 200. These services are free as CEC is an Employment Ontario Service Provider, a non-profit agency providing free service to job seekers and local employers through Employment Ontario provincially funded programs. Offering employment and training programs in our community since 1994, CEC's mission is to support businesses and job seekers in meeting the labour market needs of Middlesex County with: job training information, career planning, job search support, job placement opportunities and incentives, as well as referrals to community resources.

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