Store Manager - Komoka Kilworth

We are a family-based company, providing exceptional customer service and quality products. Building strong relationships with our customers and community is our commitment. We are actively looking for a friendly, reliable, responsible, adaptable, and motivated Store Manager. The Store Manager requires excellent Lumber and Building Materials (LBM) knowledge, communication and mathematical skills, can work co-operatively in a team atmosphere, the ability to lead and delegate in a professional manner and work a flexible schedule.

Duties/Responsibilities:
• Implement all policies, procedures, and objectives as determined by owner(s).
• Establish sales and productivity goals for operations and ensure that they are met.
• Track daily sales and compare them to projected sales.
• Set daily, weekly, and monthly targets.
• Maintain good communication with owner(s) and employees.
• Participate and represent store in local community events.
• Supervise in-store personnel to keep productivity at peak levels.
• Conduct team meetings to discuss problems, review operational objectives, and recognize and celebrate accomplishments.
• Be accessible to all employees for questions or comments about their job responsibilities.
• Provide an environment that encourages high employee productivity and morale.
• Ensure all personnel maintain the knowledge and skills necessary to provide good customer service and maximize sales, with particular attention to add-on sales opportunities.
• Maintain good customer relations through your presence on the sales floor, knowledge of products and services, and ability to assist customers.
• Facilitate the resolution of customer complaints.
• Prepare sales associates for sales and promotional activities.
• Create in-store promotions to build traffic.
• Work on additional duties and assignments as assigned by owner(s).

Education/Skills required:

• Must have a good understanding of LBM.
• Ability to lead.
• Ability to work co-operatively in a team atmosphere.
• Ability to work a flexible schedule including weekends, evenings, and holidays.
• Excellent communication skills
• Excellent mathematical skills.
• High School graduation or equivalent
• 3-5 years retail experience beneficial.
• Solid understanding of Home Hardware’s policies and procedures.
• Willingness to continually develop professional skills and knowledge base.

Benefits:

• Dental care
• Vision care
• Employee Assistance Program
• Retirement Saving Plan
• Store discount