Social Content & Administrative Support Coordinator

Bluewater Trailers is a fast-growing, family-run dealership known for exceptional customer service and one of Ontario’s largest trailer inventories. We’re looking for a dependable, organized team member who can support our daily operations while also helping maintain a strong and consistent social media presence. This role is perfect for someone who enjoys content creation but also excels in administrative and coordination tasks.

Social Media & Content Support (~20%)

Help showcase our trailers, parts, and service work through clean, consistent content.

• Capture clear, high-quality photos and short videos of inventory and service work
• Perform basic photo and video editing to produce professional-looking content
• Create simple, brand-aligned captions and posts
• Post regular updates to Instagram, Facebook, and TikTok
• Gather and organize content to send to our external marketing agency
• Help maintain accurate website listings by providing updated photos and information
• Assist in responding to Google Reviews using provided guidelines
• Keep content organized in folders for easy access
• Comfortable stepping outside on the lot to gather photos/videos as needed

Administrative & Operations Support (~75%)

Ensure the dealership runs smoothly day-to-day by supporting sales, admin, and service.

• Provide daily administrative support to sales, service, and admin teams
• Create, update, and maintain customer files, work orders, sales documentation, and inventory data
• Assist with appointment scheduling, follow-ups, and customer communication
• Coordinate between sales, admin, service, and parts to ensure smooth internal workflow
• Prepare reports, quotes, and basic documents
• Assist with general office organization and operational tasks

Service Support (~5%)

Help the service team stay organized and efficient.

• Support job intake, billing preparation, and warranty paperwork
• Ensure inventory and unit documentation is accurate and up to date
• Collect and organize serial numbers, product specifications, and warranty information

What We’re Looking For

• 1–3 years of experience in administration, operations, sales support, or customer service
• Strong organizational skills with the ability to multitask and prioritize
• Excellent written and verbal communication
• Comfortable taking photos/videos and performing basic editing
• Tech-savvy and able to learn new systems (CRM, inventory platform, etc.)
• Friendly, positive, and team-oriented
• Willingness to jump in and support wherever needed
• Basic understanding of social media posting and consistency

Nice to Have (Not Required)

• Experience in a dealership, retail, or service-based business
• Experience in content creation or managing social media accounts for a brand
• Familiarity with CRM or inventory management systems

$55,000 per year, depending on experience