Manager, Specialized Services

Chippewas of the Thames First Nation is accepting applicants for the position of:

Manager, Specialized Services

Department:           Child, Youth, and Family Well-Being Services

Hours of Work:      37.5 hours per week working onsite 8:30am – 4:30pm

Location:               320 Chippewa Road, Muncey ON and/or London satellite office

Posting Date:         November 17, 2025

Posting Closes:     December 8, 2025

Summary:

Reporting to the Child, Youth & Family Well-Being Services Director, the Manager of the Specialized Services Model (Child, Youth, and Adult Mental Health Services) is responsible for overall leadership, clinical oversight, and coordination of the mental health team. The Manager ensures services are culturally safe, trauma-informed, and strengths-based, responding to the needs of children, youth, adults, families, and community members of the Chippewas of the Thames First Nation (COTTFN).

The Manager fosters team development through role modeling, mentorship, and coaching, and collaborates with other teams, programs, and clinicians to enhance client care. The role supports the integration of traditional healing practices, ceremonies, and cultural teachings alongside Western clinical approaches, while ensuring that services are wholistic, client- and family-centered, and aligned with community priorities.

Responsibilities:

Leadership & Supervision

• Provide day-to-day leadership, supervision, and support to the mental health team, reflecting First Nation values and cultural teachings.
• Support staff with clinical consultation, case reviews, and guidance on culturally safe, trauma-informed care.
• Provide guidance to clinical and non-clinical staff, including reviewing client files and monitoring confidentiality to ensure compliance.

Program Oversight & Development

• Ensure services integrate and balance traditional healing practices (e.g., ceremony, land-based approaches, Elders’ guidance) and Western clinical approaches.
• Develop, implement, and evaluate program goals, policies, and procedures aligned with community priorities and organizational strategies.
• Plan and deliver culturally safe and trauma-informed interventions to support client care plans.
• Identify service gaps and support program innovation to meet the evolving needs of the Chippewas of the Thames First Nation community.

Community Relationships & Partnerships

• Build and maintain respectful relationships with community members, Elders, Knowledge Keepers, and partner organizations.
• Collaborate with other departments, programs, and clinicians to ensure wraparound supports and continuity of care.
• Promote awareness of mental health services within the community, reducing stigma and encouraging help seeking.

Other Duties

• Monitor program performance and outcomes to ensure services meet high standards of quality, safety, and cultural responsiveness.
• Approve and monitor program expenses in discussion with the CYFWBS Director.
• Participate in recruitment, interviewing, evaluation, discipline, and termination of staff in accordance with organizational policies.
• Balance accountability to the organization with responsibility to community, families, and future generations.
• Lead planning, organizing, implementing, maintaining, and evaluating culturally relevant and safe care that honours diversity, traditions, and values of First Nations.

Qualifications:

• Master’s Degree in Social Work, Psychology, or a related discipline.
• Minimum of five (5) years’ experience working with First Nations in a supervisory or leadership role within health or social services.
• Demonstrated experience working collaboratively with Elders, Traditional Healers, Knowledge Keepers, and community leaders; and knowledge of and/or experience with traditional medicines, healing practices, ceremonies, and cultural teachings.
• Experience in program management, including staff supervision, budgeting, reporting, and program evaluation.
• Must possess a valid “G” driver’s license and insured vehicle.
• Must possess and maintain a clear CPIC and Vulnerable Sector Screen/Check.