Transitional Case Manager, Strathroy Site

We believe that everyone has the right to live with dignity, autonomy and independence in our community.

Our Case Management Program embodies this belief by supporting individuals transitioning from hospital to live as independently as possible, while working collaboratively with a Transitional Case Manager to build their support systems. As a Transitional Case Manager, you’ll also focus on assisting clients with connecting to their community and teaching life skills to help them to achieve their recovery goals.

HOW YOU WILL BE MAKING A DIFFERENCE:

• Assess client’s needs for skill development and support
• Assess the adequacy of resources/supports currently available to the client
• Assess barriers to successful community living (e.g. treatment options, transportation, finances, etc.)
• Assist client to identify their personal goals and preferences and utilize standardized tools
• Design rehabilitation plans based on individual needs, goals and preferences
• Assist the individual to navigate systems and connect to appropriate resources
• Help clients work towards their vision of a positive personal future
• Work in partnership with the client in all aspects of planning
• Establish an intervention plan which includes expectations and responsibilities of the client, TCM, other supports (e.g. family) and resources, as well as the frequency and nature of interventions
• Provide skill teaching and/or support client to obtain the necessary skills training from other sources
• Provide needed information and education about addiction and mental health, coping skills, services, resources, and consumer initiatives/supports
• Assist client to identify and connect with personal/natural supports
• Meet with client regularly to work on specific goals until other permanent supports are in place
• Demonstrate knowledge of range of crisis prevention and intervention approaches including: crisis prevention strategies, crisis planning, crisis intervention, risk assessment, relapse prevention strategies, crisis services and hospital services
• Conduct ongoing assessments of client’s progress towards recovery and the need for ongoing intensive case management
• Ensure important information is communicated to all relevant stakeholders and documented in the record

We require the following qualifications:

• Diploma or degree in a health, social service or a related discipline (primary proof of credentials will be required during the hiring process i.e. original degree/diploma or official transcript)
• Valid driver’s licence and access to a vehicle with adequate insurance to carry out job duties
• Ability to attend work regularly

We prefer the following qualifications:

• Knowledge of serious mental illness and addiction and its impact on individuals
• Experience working with individuals with a serious mental illness and/or addiction
• Excellent knowledge of community resources in London-Middlesex
• Basic computer skills
• First Aid & CPR, ASIST, and CPI certification
• Bilingual both official languages, preferred; préférence sera accordée aux candidats qui sont compétents dans les deux langues officielles du Canada

WHAT WE'RE OFFERING:

• What you'll be making - Starting rate for this role is $27.14 per hour (Level 1 – Direct Service), with a wage differential, based on regulation ($30.01 per hour for Level 1 – Direct Service, Regulated):
• Successful candidates who are registered with one of the designated professional colleges (e.g. OCSWSSW, CNO, COTO, CRPO, CPSO, or CPO) will receive the wage differential for regulation
• Successful external applicants will start at Level 1, with grid progression based on seniority up to Level 8 ($34.41 per hour for non-regulated, and $37.26 per hour for regulated)
• For internal applicants, grid level placement will occur as per the Collective Agreement
• What your benefits will be - 9% in lieu of benefits
• Your pension plan – optional enrolment in the Healthcare of Ontario Pension Plan (HOOPP)