Service Advisor

Dale Wurfel

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Business Location:
Strathroy, Ontario

Position type:
Full Time

Category:
Customer Services

Work Place Location:
In Person

Hours:
Monday to Thursday 7:30 am - 5:30 pm and Friday 7:30 am - 4:00 pm

Job Description

This is a full-time on-site role as a Junior Service Advisor at Dale Wurfel Chrysler Dodge Jeep located in Strathroy, Ontario. The Service Advisor will be responsible for ensuring customer satisfaction, providing customer-focused service, handling customer inquiries, quoting service and maintenance, and communicating effectively with customers. Additionally, the Junior Service Advisor will assist with aftersales support including but not limited to: completing repair orders, following warranty guidelines and researching labour times.

Education

Secondary School Diploma

Experience Required

Qualifications

Customer Satisfaction and Customer Service skills
Customer-focused Service and Communication skills
Experience in aftersales support
Excellent verbal and written communication skills
Ability to work well in a team environment
Ability to multitask and prioritize in a fast-paced environment
Computer Literate
Knowledge of automotive service and repairs is a plus
Experience with Quorum/XSellerator DMS an asset
High school diploma or equivalent

Compensation and Benefits

Salary is commensurate with experience with overtime pay if eligible
Bonuses based on sales is a possibility
Company benefit plan (after 3 months continuous employment)
Profit Sharing DPSP/RRSP Plans
Company-paid employee events

How to Apply

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If you need assistance with resume writing or access to computers/internet, please connect with our Community Employment Choices (CEC) office, at 16 B Second Street, in Strathroy, or by phone at 1-888-478-2111 ext. 200. These services are free as CEC is an Employment Ontario Service Provider, a non-profit agency providing free service to job seekers and local employers through Employment Ontario provincially funded programs. Offering employment and training programs in our community since 1994, CEC's mission is to support businesses and job seekers in meeting the labour market needs of Middlesex County with: job training information, career planning, job search support, job placement opportunities and incentives, as well as referrals to community resources.

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