Credit and Collections Analyst (Bilingual)
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Thorndale, Ontario
Full Time
Business / Finance
Remote
40+ hours per week
Job Description
The Senior Credit & Collections Analyst is responsible for collection and analysis of Accounts Receivable, order review and approval, and customer account reconcilement This position would be required to work a 40+ hours per week. The Credit and Collections Analyst reports directly to the Manager Finance Shared Services.
The responsibilities of this position include, but are not limited to:
- Work safely and follow all safety policies and procedures.
- Receives completed customer requests from Sales office, reviews and approves appropriate credit line/terms from information received. Obtains credit reports and or financial information as needed.
- Authority to assign credit limits on existing accounts up to $150,000, referral for authorization above to Corporate Credit Manager.
- Release orders on hold within credit policy guidelines.
- Review assigned customer base regularly to address past due balances on open accounts. Evaluate all past due items and collect/resolve in a timely manner.
- Ensure all follow up with customer or ADS associates are documented on accounts (collection notes).
- Recommend problematic accounts to the Corporate Credit Manager for outside collection action. Prepare paperwork third party collection assistance.
- Knowledge and use of secured transactions (P.G., U.C.C., lien, bond and related paperwork) as needed.
- Work with appropriate associates to ensure that all assigned customers have credit applications on file, and updated credit limits, with appropriate risk and file documentation as support.
- Research disputed delinquent account balances. Work with A/R to correct any errors, including misapplied payment, deposit errors, overpayments and underpayments. Follow up on NSF checks.
- Ability to work with customer A/P to reconcile all transactions on accounts.
- Participate in periodic meetings with Credit Manager and prepare appropriate reports outlining collection progress.
- Drive the growth and profitability of the company by working with the Credit and AR business units through strategic business analysis, including variance analysis, process changes, and internal management reporting.
- Participate in tracking and reporting on Credit Metrics Objectives.
- Assist with making sure that management reporting is completed on time.
- Assist in special projects as requested.
- Perform various ad hoc analysis as required.
- Perform other duties as assigned by Credit Manager.
- Work collaboratively and as part of a team.
Education
Experience Required
Job Skills: This position should possess the following skills/knowledge:
- Strong accounting/bookkeeping background
- Excellent verbal and written communication skills in both English and French
- Strong analytical thinking and creative problem-solving skills
- Strong organizational skills & ability to meet deadlines in a fast-paced organization
- Proficiency with Microsoft office products required (Excel, Power Point, Outlook)
- Oracle experience is highly preferred
- Strong spreadsheet capabilities
- Ability to thrive in team-based settings
- Knowledge of basic general accounting principles
How to Apply
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If you need assistance with resume writing or access to computers/internet, please connect with our Community Employment Choices (CEC) office, at 16 B Second Street, in Strathroy, or by phone at 1-888-478-2111 ext. 200. These services are free as CEC is an Employment Ontario Service Provider, a non-profit agency providing free service to job seekers and local employers through Employment Ontario provincially funded programs. Offering employment and training programs in our community since 1994, CEC's mission is to support businesses and job seekers in meeting the labour market needs of Middlesex County with: job training information, career planning, job search support, job placement opportunities and incentives, as well as referrals to community resources.
This Employment Ontario service is funded in part by the Government of Canada and the Government of Ontario.
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