General Manager

Sad Nuggie

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Business Location:
Strathroy, Ontario

Position type:
Full Time

Category:

Work Place Location:
In Person

Job Description

Position Overview:

The General Manager will take full responsibility for managing our retail and online store. This role requires an organized, dependable individual capable of multitasking between customer service, inventory management, order fulfillment, and store upkeep. This person will also be creative, bringing forward ideas for merchandise displays, optimizing the customer experience flow, and streamlining order fulfillment processes.

Key Responsibilities:

- Customer Experience: Deliver excellent in-store service, ensuring customers feel welcomed and valued.

- Retail Operations: Design and maintain engaging merchandise displays, organize store layout for optimal customer experience, and handle daily cleaning and presentation tasks.

- Inventory Management: Monitor stock levels, process incoming inventory, and ensure product availability both in-store and online.

- Order Fulfillment: Oversee packing and shipping of online orders, setting up an efficient, organized workflow.

- Social Media Interaction: Respond to customer inquiries across social media platforms, stay updated on current trends, and ensure a positive, engaging online presence.

- Leadership and Reliability: Set an example for punctuality, reliability, and adherence to store policies, ensuring these standards are maintained consistently.

Education

Secondary School Diploma

Experience Required

Qualifications:

- High school diploma required.

- Post-secondary education in relevant field (business, consumer behaviour, marketing) or equivalent experience in business or management required.

- Must have valid drivers license and reliable transportation.

- Familiarity with all major social media platforms and current trends.

- Knowledge of Sad Nuggie as a company and enthusiasm for our brand.

- Proven experience in retail management, customer service, or a similar role.

- Excellent interpersonal skills and a passion for creating a positive customer experience.

- Strong organizational skills with an eye for detail.

- Creative and proactive mindset, with ideas for optimizing product displays, store layout, and order fulfillment flow.

- Exceptional reliability and ability to serve as a consistent example to other staff members.

- Ability to multitask and work independently in a dynamic environment.

How to Apply

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If you need assistance with resume writing or access to computers/internet, please connect with our Community Employment Choices (CEC) office, at 16 B Second Street, in Strathroy, or by phone at 1-888-478-2111 ext. 200. These services are free as CEC is an Employment Ontario Service Provider, a non-profit agency providing free service to job seekers and local employers through Employment Ontario provincially funded programs. Offering employment and training programs in our community since 1994, CEC's mission is to support businesses and job seekers in meeting the labour market needs of Middlesex County with: job training information, career planning, job search support, job placement opportunities and incentives, as well as referrals to community resources.

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