FINANCE ADMINISTRATIVE ASSISTANT

Job DescriptionTaxation and Utility Billing:

• Assist with the collection of property taxes, utility payments and building permits, including electronic payment processing, issuing receipts, and verifying payments.
• Assist with the maintenance and the update property tax and utility billing systems, ensuring the accuracy of tax assessments and property information.

Financial Reporting:

• Prepare daily bank deposits and ensure that they reconcile with the posting ledger.
• Assist in the preparation of financial reports, tax statements, and other financial documents.
• Provide support for year-end financial processes, including preparing

Building Department:

• Provide communication to patrons submitting building/demo permit applications.
• Provide guidance of the Cloudpermit process
• Assist with entering applications (if needed)
• Request Inspections
• Any other information as required.
• documents for external audits.

Customer Service:

• Serve as the primary point of contact for taxpayer inquiries related to property assessments, tax payments, and billing questions for both tax and water.
• Provide accurate information to the public, property owners, lawyers, and other stakeholders regarding property tax data, assessments, and related municipal policies.

Administrative Support:

• Support the Treasury Department by assisting in the preparation of financial analyses, reports, and other tax-related documents.
• Assist with the preparation of pre-authorized payment (PAP) calculations for taxation and water billing.
• Handle customer inquiries and complaints, both in person and by telephone, ensuring efficient and effective resolutions.
• Provide accurate information to the public, property owners, lawyers, and other stakeholders regarding property tax data, assessments, and related municipal policies.
• Provide reception coverage and assist with large mailouts for utilities and taxes.

Other Duties:

• Assist with the reconciliation of accounts receivable ledgers to the general ledger.
• Provide backup support to other staff members within the department.
• Perform other tasks as assigned.

This job description is intended to relay information that describes the general responsibilities, tasks and processes involved in performing the duties of this job in each of the respective departments. It is not intended to be a comprehensive list of tasks or a detailed step-by-step job manual.

*Note: All activities are expected to be performed in a safe manner, in accordance with the Occupational Health and Safety Act and its Regulations, along with Corporate Safety policies, procedures and programs.  In addition, all necessary personal protective equipment must be used and maintained in good condition.

Experience RequirementEducation (degree/diploma/certifications)

• Post-secondary diploma in accounting or a related field.
• Completion of the Municipal Accounting & Finance Program and/or Municipal Tax and Revenue Program.  This would be a great asset to the position.

Experience

• 1-3 years of related experience in municipal taxation, property assessments, or utility billing.

Knowledge/Skill/Ability

• Proficiency in Microsoft Office (Excel, Word) and advanced skills in computerized accounting software (Vadim preferred).
• Strong organizational skills, with the ability to function effectively under pressure and manage multiple tasks.
• Excellent communication skills, both written and verbal, for interacting with the public, colleagues, and external stakeholders.

Other Requirements

• As a condition of employment, the incumbent must provide a successful criminal and vulnerable persons screening and background check.