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Shift Supervisors

Business Location:
Strathroy, Ontario
Position type:
Full Time
Category:
Food / Serving
Work Place Location:
In Person
Hours:
Must be available to work all shifts - Opens, Mid-day and Closing Shifts.

Job Description

Wendy’s Strathroy is looking for outgoing and energetic Shift Supervisors!

Shift Supervisors are a critical part of our restaurant leadership team. Shift Supervisors work with restaurant management to provide the direction and training required on every shift to exceed our customer's expectations. As a Shift Supervisor you will be responsible for assisting the execution of daily operations activities.

The following provides an overview of the basic responsibilities of a Shift Supervisor:

  • You will oversee and manage a multi-million-dollar operation, provide great customer service and provide leadership in a team-oriented atmosphere.
  • You must be available to work all shifts - Opens, Mid day and Closing Shifts.

General Responsibilities:

  • Train, monitor and reinforce food safety procedures to crew members.
  • Act as Cash Manager as needed, including setting up cash register(s) at open and verifying cash at close.
  • Perform walk-through’s to ensure restaurant is ready to open/close and/or rush-ready.
  • Work with Restaurant Management team to train, develop and communicate with crew members and Team in a way that maximizes retention.
  • Supervise, coordinate and delegate the execution of operations tasks and ensure compliance with all Company policies and procedures to “Delight Every Customer”.
  • Work with Restaurant Management team to ensure quality, production and service standards are met and to create a safe, efficient and professional environment for customer and other employees.
  • Assist the Restaurant Management team in maintaining proper coverage via crew member schedules to ensure that the restaurant attains/exceeds all customer service standards.
  • You will partner with other Restaurant Management to identify specific opportunities for optimizing efficiencies and maximizing the profitability of the restaurant.
  • Follow up and ensure resolution of guest-related issues as needed.

Education

Not Applicable

Experience Required

REQUIREMENTS

  • Ability to motivate staff and work well with others
  • Previous food/customer service experience an asset
  • Flexible Availability
  • Strong customer service and communication skills
  • Must be able to take direction, give direction, work well in a team environment
  • Friendly outgoing personality

How to Apply

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If you need assistance with resume writing or access to computers/internet, please connect with our Community Employment Choices (CEC) office, at 16 B Second Street, in Strathroy, or by phone at 1-888-478-2111 ext. 200. These services are free as CEC is an Employment Ontario Service Provider, a non-profit agency providing free service to job seekers and local employers through Employment Ontario provincially funded programs. Offering employment and training programs in our community since 1994, CEC's mission is to support businesses and job seekers in meeting the labour market needs of Middlesex County with: job training information, career planning, job search support, job placement opportunities and incentives, as well as referrals to community resources.

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