Customer Account Representative

Job Duties

• Provide prompt email/phone follow-up on all customer inquiries, sales opportunities, customer complaints, and document in CRM software.
• Managing database records, drafting status reports on internal programs.
• Work in tandem with the sales team to develop and execute strategic account objectives
• Prepare agendas in conjunction with other sales associates for meetings
• Coach and motivate Dealer Staff to meet sales goals
• Conduct and carry out virtual training sessions
• Attend trade shows, sales meetings, or other sales events when required
• Other duties and responsibilities as assigned

Qualifications

• Superior time management skills, coupled with the ability to organize and prioritize.
• Sales experience preferred - comprehensive training provided.
• Degree or diploma from accredited College/University an asset

Requirements

• A true professional with a commitment to the provision of exceptional customer service
• Excellent English communications skills, both written and verbal